Our Team

Maggie McDowell, LNHA, RN


Jackie Palmer-Hosey, LNHA, BA

Asst. Administrator

Dawn Green, RN

Director of Nursing

June Smalec

Staff Development/Media Coordinator

Charlotte Mather

Admissions & Marketing Coordinator

Ana Marie Mendiola, RN

Assistant Director of Nursing – Risk Management

Kathie Miner, RN

Assistant Director of Nursing – Restorative

Edita Evans, RN

Assistant Director of Nursing – Case Management

Ieva Ciccio, RN

Infection Preventionist

Shelly Felkins

Director of Finance

Craig Maki

Director of Environmental Services

Suzanne Gonzalez

Human Resources Manager

Julie Cherrington, RD, LDN, CSG

Director of Food & Nutrition Services

Crystal Smith

Food & Nutrition Service Manager

Danielle Honings

Director of Life Engagement

Kristen Lovell

Social Worker – Avenues 1 & 3

Quantiarron Fears

Social Worker – Avenues 2 & 4

Kaidy Smith

Social Worker – Avenues 5 & 6

Tyler Bargas

Facilities Manager

Want to Join Our Team?

Employment Opportunities

If you have a passion for care-giving for the elderly and disabled, are willing to participate in a team environment, and are committed to stretch yourself to achieve excellence in all that you do, then SHNH has employment opportunities for you that include:

  • Professional atmosphere of Person-Centered Care
  • Multi-shift operation to accommodate varied work styles
  • Outstanding County Benefit Package
  • Clean and friendly work environment
Benefits Package

Eligible employees enjoy the following comprehensive benefits at minimal to no cost:

  • 14 Paid Holidays Per Year
  • 10 Paid Vacation Days Per Year
  • 12 Paid Sick Days Per Year
  • 3 Paid Personal Days Per Year
  • Medical and Prescription Insurance (HMO or PPO)
  • Dental Insurance (PPO)
  • Vision Care Program
  • Illinois Municipal Retirement Fund Pension Plan
  • Disability Coverage
  • Life and Accidental Death Insurance
  • Education Reimbursement
  • Uniform Vouchers

Will County is an Equal Opportunity Employer


It is the policy of Will County to promote equal employment opportunities through positive, continuing procedures. This means that the County will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, sex, age, sexual orientation, mental or physical disability, or veteran status. The County has taken, and will continue to take, positive steps to ensure that all employment practices are free of such discrimination. Pursuant to this policy the County seeks to:

1.       Recruit, hire, train, and promote persons in all job classifications without regard to race, color, creed, religion, national origin, sex, age, mental or physical disability or veteran status.

2.       Base employment decisions as a means of realizing the principles of equal employment.

3.       Ensure that all personnel actions, including but not limited to, hiring, promotion, upgrading, demotion, transfer, recruitment, advertising, selection, layoff, discipline, termination, employee benefits, rates of pay, training, and social recreation programs are administered without regard to race, color, creed, religion, national origin, sex, age, mental or physical disability or veteran status.

4.       Ensure that only valid requirements are applied in promotion decisions in accordance with the principles of equal employment opportunity.

The County Board and County Executive are committed to promoting the goal of providing equal employment opportunities. Each county employee is expected to cooperate in achieving this goal. The County Board has authorized the County Executive to designate an equal employment opportunity coordinator who shall provide support to all departments, elected officials and employees in this effort.
Employee Complaint Procedures:

Filing of a Complaint

Any individual who believes that there has been a violation of the provisions of the County’s Equal Employment Opportunity Policy may file a complaint with the EEO Coordinator.

Jennifer Bertino-Tarrant, Will County Executive
Resource Used:
County of Will Equal Employment Opportunity Policy – Amended July 8, 2003


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (ADA), 42 U.S.C. §§12101, et seq., Will County (County) will not discriminate against qualified individuals with disabilities on the basis of disability in the County's services, programs, or activities. No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services,programs or activities of the County. Nor shall any qualified individual with a disability be discriminated against because of the disability of such individual in regard to job application procedures, the hiring, advancement, or discharge of employees, employee compensation, job training, and other terms, conditions, and privileges of employment. The County will not ask a job applicant about the existence, nature, or severity of a disability. Applicants may be asked about their ability to perform specific job functions. Medical examinations or inquiries may be made, but only after a conditional offer of employment is made and only if required of all applicants for the position.

The County will make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the County's business. To the extent its selection criteria for employment decisions have the effect of disqualifying an individual because of disability; those criteria will be job-related and consistent with business necessity. The County will provide appropriate auxiliary aids and services, including qualified sign language interpreters and assistive listening devices, whenever necessary to ensure effective communication with members of the public who have hearing, sight, or speech impairments, unless to do so would result in a fundamental alteration of its programs or an undue administrative or financial burden.

A person who requires an accommodation or an auxiliary aid or service to participate in a County program, service, or activity, should contact the office of the ADA Coordinator, at (815) 740-4634 as far in advance as possible but no later than 48 hours before the scheduled event. The County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.


In Grievance Procedure under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in employment practices and policies or the provision of services, activities, programs, or benefits by Will County.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

ADA Coordinator
Ph: 815.740.4634
County of Will
Will County Office Building
302 North Chicago Street
Joliet, IL 60432

Within 15 calendar days after receipt of the complaint, the ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing, and where appropriate, in format accessible to the complainant, such as large print, or audio tape. The response will explain the position of Will County and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision of the ADA coordinator within 15 calendar days after receipt of the response to the Chief Elected Official or his or her designee.

If the complainant appeals, the Chief Elected Official or his or her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Chief Elected Official or his or her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator, appeals to the Chief Elected Official or his or her designee, and responses from the ADA coordinator and Chief Elected Official or his or her designee will be kept by Will County for at least three years.

Illinois Criminal Justice Information Authority (ICJIA) Service Complaints

To download a copy of the Illinois Criminal Justice Information Authority (ICJIA) Service Complaints, please click here.


Will County has an Equal Employment Opportunity Plan. In order to receive a copy, contact the Will County Human Resources Department, 302 N. Chicago Street, Joliet IL 60432 or call (815) 774-7489 or to download a copy of the Equal Employment Opportunity Plan, please click here.

Open Positions

Activity Aide

Assists in the planning, organizing and development of medically approved recreation program for residents of Sunny Hill Nursing Home. Responsible for teaching classes, leading groups, planning of daily activities and assuring resident safety.

Learn More & Apply

Social Worker

Assist in the planning, organizing, implementing, evaluating, and directing of the overall operation of the Social Service Department in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Director of Social Services and/or Administration.

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Licensed Practical Nurse (LPN) - Full Time (NOC) & Part Time

Under the direct supervision of Registered Nurse, the Licensed Practical Nurse provides nursing care within the scope of licensure for assigned residents according to established nursing standards and SHNH policies and procedures while assuring resident safety.

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Certified Nursing Assistant (CNA) - Full & Part Time - all shifts

The Certified Nurse Assistant provides resident centered care to residents while assuring resident safety as established in Sunny Hill Nursing home policy and procedures, current standards of care, and practice and applicable state/federal regulations under the direct supervision of an RN/LPN.

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Housekeeping / Laundry - Part Time & Full Time

Perform the day-to-day activities of the Housekeeping/Laundry Department and assure resident safety in accordance with current federal, state and local standards, guidelines, and regulations governing the facility. Assure that our facility is maintained in a clean, safe, and comfortable manner and an adequate supply of linen is on hand at all times to meet the needs of the residents.

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RN Charge Nurse – PM Shift

Assumes direct responsibility and accountability for the nursing care of facility residents under his/her care. Supervises the nursing personnel including LPNs, nursing assistants and health service aides. Complies with nursing standards, federal/state nursing regulations and the policies and procedures of SHNH. Responsibilities include defining, planning, organizing, directing, managing, implementing, evaluating nursing care provided to SHNH residents.

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Dietary Aide - Part Time & Full Time

Under general supervision, serves meals to residents and performs sanitation duties in work areas. Responsibilities include preparing and serving food, cleaning equipment utilized in the kitchen/dining areas, and cleaning the food service area while assuring resident safety. Work is performed under the supervision of a Kitchen Manager, Kitchen Supervisors, and Cook.

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Cook - Part Time

Performs work of moderate difficulty in the preparation of foods. Work is performed in accordance with current Federal, State, and local standards, producing foods according to menus and standardized recipes. Responsibilities shall include, but not limited to preparing, mixing and cooking ingredients, serving food and cleanup of cooking and serving areas. Work is under supervision of the Dietary Manager and Supervisors.

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Receptionist - Full Time

Operates and answers phone calls on the facility switchboard system. Greets and directs visitors, residents, staff, vendors, volunteers and assure resident safety.

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