Receptionist – Part Time

Operates and answers phone calls on the facility switchboard system. Greets and directs visitors, residents, staff, vendors, volunteers and assure resident safety.

Reports to Administrator
Class: Union


  • Operates and answers phone calls on the facility switchboard system
  • Monitors visitor entrance and exit from the facility including signing the visitor log book
  • Greets guests and answers questions with appropriate referral to staff member and/or resident
  • Performs routine clerical functions such as filing, copying, sorting etc.
  • Collects, sorts, and distributes mail for both staff and residents
  • Operate overhead paging system only when necessary
  • Receive inquires and release information in accordance with established policies/procedure
  • Give directions and information to visitors, guests, residents, sales representatives, etc.
  • Monitor meal tickets for visitors and staff per policy/procedure
  • Perform other related duties as assigned or required


  • Handles equipment and supplies in a safe manner.
  • Reports any unsafe conditions to the appropriate supervisory staff
  • Reports any injuries incurred by residents to the unit nurse immediately.
  • Follows established policies and procedures, including appropriate dress, etc.
  • Responds to fire, accident and disasters as instructed.
  • Utilize telephone, copier, computer, safety equipment, and other office equipment as needed.


A minimum of a high school degree or equivalency is required.


  • Must be able to read, write, speak and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
  • Must be able to work harmoniously with other facility staff.
  • Must possess patience, tact, cheerful disposition and enthusiasm.
  • Must possess cash handling ability
  • Must be proficient in Microsoft Office (i.e. Excel, Word, etc.)

Ability to:

(With or without the aid of mechanical devices)

  • Must be able to speak and write the English language in an understandable manner.
  • Must be able to move intermittently throughout the day.
  • Must be able to cope with the mental and emotional stress of the position.
  • Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so the requirements of the positions can be met.
  • Must function independently and have flexibility, personal integrity and the ability to work effectively with residents, personnel, volunteers and support services.
  • Must be in good general health and demonstrate emotional stability.
  • Must be able to relate and work with ill, disabled, elderly, emotionally upset and hostile people within the facility.
  • Must be able to lift, push, pull a minimum of 50 pounds.
  • Must be able to assist in the evacuation of residents.

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